Network Maintenance Services

Eurolaser is fast becoming recognised as one of the leading IT support service providers across the UK and Ireland. Eurolaser’s technology portfolio includes WAN, LAN, Security and IP Telephony incorporating all the leading network vendors including Cisco, 3Com, Nortel, Juniper, IBM, HP and Extreme Networks.

All Eurolaser’s support services are delivered through a single-point-of-contact utilising the comprehensive range of skills and resources within our dedicated 24/7 technical assistance centre based at Eurolaser’s Headquarters.

UK and Ireland offices and spares locations
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Services include:

  •  UK, Ireland and mainland Europe coverage
  •  A single point of contact for all related incidents
  • Guaranteed responses and fixes within defined service level agreement
  • Extensive spares resource
  • A vast network of skilled and accredited field based engineers backed up by specialist consultants
  • 24/7 Service Desk and call logging facility
  • Service delivery management
  • Remote and onsite trouble shooting services

 

 

 

Eurolaser has invested heavily in the training and accreditation of it’s engineers and consultants and has the ability to support the following vendors:

UK and Ireland offices and spares locations:

  • Cisco
  • Nortel
  • 3Com
  • Allied Telesyn
  • Cabletron/Enterasys
  • Watchguard
  • Extreme
  • Nokia
  • Dell
  • Baystack
  • Draytek
  • Check Point
  • Zyxel
  • Netgear
  • Juniper

 

HP IBM

Eurolaser is committed to delivering the highest standards in support services by providing you with unrivalled levels of service and support in order to minimise downtime and increase operational efficiency.